PROTECTING YOUR COMPANY IMAGE


All too often a word in the wrong place and a thoughtless remark can undo years of company growth.

With more than two decades in the marketplace we have provided communication courses for a variety of businesses.  Our expertise lies in our ability to make the technical simple, from aviation regulations to new technologies to environmental controls.

All the team are BBC trained and are used to assimilating complicated stories and presenting them in an understandable way, essential in today’s media.

Business faces many challenges; the communications task now is to rebuild reputations under threat daily.  Every audience needs to know your company is still out there and you need to know your method of crisis communications matches these testing times.  You are still judged by what you say and do, it is with reliable crisis communications skills that organisations build resilience, loyalty, trust and save reputations.

WHAT WE DO


OUR CLIENTS


We’ve helped clients in the aviation, defence, and hospitality industries in many sectors.

AIRBUS


A wide ranging brief saw us preparing executives for the launch of new aircraft (A380/A350), working with them on environmental strategy, crisis training their crash investigators, training financial analysts, maintenance engineers, future innovation specialists and the PR teams in different areas.

For Airbus Defence and Space we worked with executives on the A400M programme, from technical to tactical, to training the multi role tanker transport engineers (MRTT) to avionics technicians to the communication team.

We also help clients in the hospitality industry, such as Langham Hospitality worldwide, Shangri-la Hotel Group (China and Asia) Atlantis (Dubai) Fairmont Hotels (Dubai and Canada) Forest Hotels UK – testing client’s communications strategy, C-suite crisis training, role play crisis training, environmental and regulatory training.

Airbus
Airbus South East Asia and AfricaI appreciated your training; it is quite refreshing for industry guys like us to approach things in a different ways and find new angles to our daily work with customers.
Airbus Defence & Space
Airbus Defence & SpaceVery professional, really worth it.
Oriental Bangkok
Mandarin OrientalJill Thomas is one of the most experienced crisis communications specialists in the hotel/travel sector.
Shangri-la
Shangri-LaThis was one of the best interactive training courses I have attended over the last few years.
Langham
The LanghamAll participants enjoyed and appreciated the training and have asked for more.
Fairmont
FairmontI’ve attended so many boring sessions in my time, but these two days were fruitful, real and astonishing.